FAQ

Security comes first at Bold Capholm. We protect your account and assets with bank-grade encryption, two-factor authentication (2FA) and cold storage for digital assets. We follow the relevant financial compliance requirements in AU and complete regular audits. Your funds are insured against unauthorised access, so you can trade with confidence.

Not at all — Bold Capholm is built with beginners in mind:

• Step-by-step guides and round-the-clock support
• Risk-free demo account to practise using virtual funds
• Automated tools that take care of the hard work for you
• Start with as little as 250 and build your confidence as you trade.

Withdrawals to bank cards are usually processed within 1–3 business days in most locations. Crypto withdrawals to external wallets are generally completed in under 30 minutes. Timeframes can vary depending on your bank and your verification status.

We earn revenue from premium features and volume-based partnerships with exchanges, not by charging users. There are no hidden fees — you’ll always see the exact transaction amount before you confirm.

Yes. Bold Capholm is available in most countries worldwide (98+ and counting). During sign-up, choose your country to confirm availability and view localised payment options. We follow applicable local requirements to help ensure your trading is safe and compliant.

Getting started with crypto investing is simple with Bold Capholm. We offer:

1. AI-driven recommendations – Receive tailored coin suggestions that match your risk profile
2. Ready-made portfolios – curated bundles (e.g. “Starter Pack”, “DeFi Bundle”)
3. Live market signals – real-time buy and sell alerts for leading cryptocurrencies

Plus, our interactive tutorial lets you learn while you invest.

Support is available 24/7 via live chat or email at {email}. For urgent enquiries, the average response time is under 15 minutes.

Yes—cryptocurrency is legal in most jurisdictions, and Bold Capholm operates in line with applicable local requirements. Here’s what to keep in mind:

1. Licensed Service
   • Registered with relevant regulatory bodies
   • Regular independent audits by third-party firms
2. Country-Specific Rules
   • Automatic geo-compliance: Our platform aligns with the legal requirements in your region
   • KYC verification is required where applicable under relevant regulations.
3. Your Funds Are Secure
   • You can top up your account easily using:
   • 95% of assets securely stored offline (cold storage)

Please refer to our Compliance page to confirm the status for your country, or contact our support team for more information.

You can top up your account easily using:

1. Traditional Payments
   • Visa/Mastercard (2.9% fee)
   • Bank transfer (SEPA, SWIFT – no transfer fees)
   • PayPal (instant processing)
2. Crypto Deposits
   • Direct crypto transfers (BTC, ETH, USDT — 0% fees)
   • Scan QR codes with your mobile wallet

Deposits are usually credited within 10 minutes. View all available options in your account dashboard.